Refund policy

Return and Refund Policy

Last updated: 24-10-2024

Thank you for shopping with us! Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • You have 30 days from the date of delivery to return an item.
  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
  • To initiate a return, please contact our customer service team at sales@salescare.eu.com to obtain a Return Merchandise Authorization (RMA) number.

Non-refundable Items The following items are non-refundable:

  • Gift cards
  • Downloadable software products
  • Certain health and personal care items

Refunds

  • Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 5-10 business days for the refund to appear on your account.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

  • If you would like to exchange an item for a different size or color, please follow the same process as a return and place a new order for the desired item.

Shipping

  • To return your product, you should mail it to:

Main Street, Moneygall, County Offaly, Ireland. E53 CC03

  • You are responsible for paying your own shipping costs for returning your item unless the item is defective or the return is a result of our error.

Contact Us

If you have any questions about your order or this Return and Refund Policy, please contact us:

·       Address: Main Street, Moneygall, County Offaly, Ireland. E53 CC03