Shipping policy
Shipping Policy
Last updated: 24-10-2024
Thank you for shopping with us at Blue Goose! This Shipping Policy outlines the methods, costs, and delivery times associated with our shipping services.
1. Shipping Destinations
We currently ship to Ireland, UK and Europe. If you do not see your country listed, please contact us at sales@salescare.eu.com for assistance.
2. Processing Time
- Orders are typically processed within 1-3 business days.
- Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Methods and Rates
We offer the following shipping methods:
- Standard Shipping: estimated delivery time 5-7 business days – Cost: €10 rate or free over €80
Shipping rates are calculated at checkout based on the weight of your order and your shipping location.
4. Free Shipping
We offer free shipping on orders over €80 within Ireland, UK and Europe.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our shipping provider’s website.
6. Delivery Issues
- While we strive to meet our estimated delivery times, delays may occur due to unforeseen circumstances such as weather, holidays, or carrier issues.
- If you have not received your order after the estimated delivery time, please contact us at [customer service email].
7. International Shipping
For international orders, duties and taxes may apply based on your country’s regulations. Customers are responsible for any additional fees incurred during the customs process.
8. Changing or Cancelling Orders
If you need to change or cancel your order, please contact us within 24 hours of placing your order. Once your order has been processed, we cannot guarantee any changes can be made.
9. Contact Us
If you have any questions about our shipping policy or your order, please contact us:
- Email: sales@salescare.eu.com
- Phone: +353 86 8115605
- Address: Main Street, Moneygall, County Offaly, Ireland. E53 CC03